User Support Training

 

Workshops are provided for Marywood faculty, staff and students in order to familiarize them with the applications we support. These workshops are generally held in the Learning Resources Center.  All classes and instructional materials are designed and delivered completely in-house.  Workshops can be arranged to be presented to specific groups and departments.  Prior consultation is required. 

User Support Services feels very strongly about the development of one's technology skills in order to successfully perform your job. We recommend that you attend as many relevant workshops as you can.  The following list outlines our current group of offerings.

A Beginner's Guide to Moodle

This three-hour course will target faculty who are new to Moodle. After creating a Moodle account through the Marywood server, participants will learn the basic layout of a Moodle course and also how to adjust course settings, add course content and activities, and organize their content for both hybrid or completely online courses.

All About Scanning

This hands-on workshop teaches the participant how to scan various items using an HP Scan Jet scanner along with its related HP software.  The first scan they will perform will involve an image (such as their own signature).  Placement on the scanner, cropping (if necessary), color vs. black and white, and saving the image as a graphics file (jpg, tiff or a related format) will be discussed.  The participant will then scan a sheet of clean text using OCR software.  Tips for scanning text, along with directions about how to scan multiple sheets, will also be shared.  If time permits and there is interest, scanning slides and/or negatives will also be demonstrated.

Back Up Your Files

This workshop walks the user through each important step they need to perform to successfully back up their files on the network.  The importance of this task, the types of files that should be backed up, and how often the backup needs to be performed, will be stressed.  Also, tips for better file management will be shared with each participant.

Excel 2007: Creating Charts

Charts are graphic representations of data.  A chart can communicate information much more effectively than a table full of numbers.  This workshop will take the participant through each step to create different types of charts (Bar, Column, Pie, etc.) based on data contained in an Excel table.  Modifying the structure, including its labels and colors, changing the related data, and printing will also be covered.

Gmail Calendar and Google Docs

This workshop showcases the Gmail calendar and how to view and add events.  Creating new calendars and sharing calendars is also demonstrated.  Uploading different types of files to Google Documents, working on these files, and sharing them, will also be covered.

Gmail for Faculty

This workshop offers suggestions to faculty on how to make Gmail's email, calendar and document features work better for them in the academic environment and/or classroom setting.  Email topics include moving (or filing) email conversations in newly created labels (folders) and creating groups (distribution lists) of classes, advisees, or committees.  Adding appointments and classes to a Gmail calendar, setting reminders, and sharing of the calendar will also be demonstrated.  Lastly, the participant will create a file, upload it to the Google Docs area, and share it with another Gmail user in order to jointly work on the file.

Introduction to Compleo Explorer

This workshop introduces the user to Compleo Explorer, an application which allows the transfer of i5 (Administrative Computing) spooled files into Microsoft Excel.  You will learn how to partition out columns, delete blank rows or sections, and save your formatting as a template for future use.

IT Training for New Employees

This session will familiarize the new employee with the IT structure, its procedures, and the use of supported technology at Marywood University.

IT Training for New Faculty

This session will familiarize the new faculty member with the IT structure, its procedures, and the use of supported technology at Marywood University.

Office 2007:  Using Pictures, Clipart, and Other Shapes

Word's Insert Ribbon contains many options for inserting pictures, clipart and other shapes into your document. This workshop teaches the user to insert these different types of graphics as well as move, resize, edit, color, and manipulate them to their liking.

PowerPoint 2007 for Presentations

This workshop will enable you to grab and hold your audience's attention and make your presentations come alive with PowerPoint.  You will create the presentation by choosing an appropriate design for your audience and message, deciding on the most effective layout for each slide, entering text, inserting graphics and/or sounds, and adding transitions and animations.  You will also learn how to navigate back and forth through each slide, change the view of the presentation, save the presentation, print the slides, and run the presentation.

SPSS Basics

This course will introduce the user to SPSS, a popular statistical analysis program. Participants will use the data editor to enter and define data, import files in a variety of formats (Excel, Access, text files), and run basic statistical analyses such as frequency tables and charts.

Using Excel as a Grade Book

If you spend countless hours at the end of each semester calculating students' final grades, this workshop will surely help streamline the process and save you valuable time.  Faculty will be taken through each step to set up their grade book using Excel.  Tips for better organization of your quizzes, exams, papers and other materials will be shared along with the proper procedures for writing your formulas.  Lastly, assigning letter grades to numerical grades using the LOOKUP function will also be demonstrated.

Using Gmail

This workshop introduces the participant to Gmail, Google's free webmail service.  Topics that will be covered include reading and composing messages, attaching and opening files, creating and sending messages to contacts and groups, using labels (folders), and creating signatures.

Using the iSeries: Basics

This class introduces the user to the i5, Marywood University's Administrative Computing system. It is intended to help them become comfortable with navigating back and forth through menus and authorized jobs, utilizing recognized keys and keystrokes, locating jobs, and manipulating and printing them.

Using the iSeries: Faxing Spooled Files Using FAX 400

This class walks the user of the i5 through the steps for faxing spooled files using FAX400.  If you regularly fax reports or purchase orders that you print from the i5, save yourself some steps and a lot of time by using its built-in faxing abilities.

Using the iSeries for Faculty

The administrative system on campus is known as the iSeries.  Faculty are set up with permissions to access specific academic-related data such as master schedule information, class lists, faculty schedules, advisee lists, and student schedules and curriculum guides.  This workshop guides the participant through the system in order to view and print this information when needed.

Using the iSeries: Queries

This workshop will walk you through the steps to write a basic query that will extract specific information from Marywood University's i5 database.  You will select, arrange and analyze data to produce a report that you can print or transfer into Excel.

Using the Technology Classroom

This course will introduce faculty to the various technologies available to them in a technology classroom.  Participants will be guided through the steps for operating the equipment and will also learn some simple troubleshooting procedures should any problems arise.  The goal is for each person to confidently and effectively incorporate the technologies into the teaching and learning process.

View Your Budget Using the Web

This workshop utilizes Application Services' Web Portal to view, manipulate and print your department budget in a clear, concise and user-friendly manner.

What's New in Office 2007

This class outlines and demonstrates many of the new features of Office 2007, particularly the revamped and streamlined user interface.  General topics that can be applied across all Office applications will be discussed. 

Word 2007:  Mail Merges

A mail merge is performed when you want to create and send a form letter (containing the same basic information) to different people but want it to be personalized.  Mail merge is also used when you need a set of mailing labels or envelopes generated for a group of people.  This workshop walks the user through each step of the merge, from creation of the letter and data source (from scratch) to generating a set of labels using an existing Excel spreadsheet.

Word 2007:  Using Tables

A table is an excellent way to present information and is especially useful in preparing minutes of meetings. When you have a lot of text to align into rows and columns, tables are easier to use. This workshop will show the participant how to create, edit, and format a table, as well as enter information into it.