Marywood Moves to QuikPAY Automated Billing Service


Introduction to Automated Billing & Payment Processing:

Announcing Automated Billing & Payment Processing:

Beginning July 1, 2009 Marywood University will introduce QuikPAY®, an electronic system for all students to view their bills (bills, statement, and invoice are used interchangeably), print their bills and make payments online. Through the new QuikPAY system, an email will be sent to each student's official Marywood University email address and any authorized payers email address every time a new Student Billing Statement is ready.

Highlights:

The QuikPAY system is convenient, easy to use, and secure.

Features and Benefits include:

  • The flexibility to view your bill electronically 24 hours a day, 7 days a week from any location via the internet
  • The ability to pay your bill electronically 24 hours a day, 7 days a week from any location via the internet with a bank account in the United States
  • The option to authorize third parties to view and pay the bill, such as a parent, guardian or sponsor
  • Receive your tuition bills faster - online with email notification
  • View your current bill plus invoice history online
  • Elimination of mail service - no postage required and no risk of lost payments
  • Make convenient electronic payments from a checking or savings account (banks in the

      United States only) - without using paper checks or money orders

  • Billing information and payments are private and secure
  • Ability to access and print a PDF of the paper bill
  • Immediate confirmation of payment.
  • Saves money - no check writing, no envelopes or stamps needed

How Automated Billing & Payment Processing Work:

  • An email announcing that the bill is ready to be viewed/paid online will be sent to the official student email address and any authorized payers email address with a link to the QuikPAY website.
  • Students can access the QuikPAY website through www.marywood.edu/sis/ and then log in using their student ID number and pin number.
  • Once on the QuikPAY website, students may set up a parent, spouse, partner or others as authorized payers who will then have access to view the statement and make online payments (see section on Authorized Payers).
  • If you are an authorized payer the link will take you directly to the QuikPAY website, where you can securely login by typing the user name and password provided to you by Marywood University student who set you up as an authorized payer.
  • Once logged in, you will be on the "Message Board" of the QuikPAY website. Important information from Marywood University will be posted to this page, so please check it regularly.
  • Select "View Accounts" to see the current Student Billing Statement.
  • To make payments, select "Make Payment."
  • To print the bill, select the PDF icon on the "View Accounts" screen. This copy can be used for record keeping, or for mailing payments to Marywood University (address is on the PDF statement). You can also print any screen by selecting the print icon on your browser toolbar.
  • Other functions include the ability to view current bill and invoice history online (select "Statement History" from the drop-down menu on the "View Accounts" screen), and the ability to view a history of online payments.

 

How to Pay your Bill:

  • eCheck

One of the best features of QuikPAY is the ability to make secure online payments that automatically debit a checking or savings account. eChecks can be made only from bank accounts in the United States. To make an online payment via eCheck, simply select "Make Payment" on the navigation bar of the QuikPAY website and follow the directions on the screen.

Each time an online payment is made by the student or an authorized payer, an email with a confirmation number will be sent. Payments are posted to the student's account at the time of transaction.

To view a record of online payments made to your account, select "Payment History" on the navigation bar. If you are an authorized payer, you will only be able to view the online payments that you have made.

 

  • Credit Card

Students and authorized payers can also make secure online credit card payments. To make an online payment via credit card, simply select "Make Payment" on the navigation bar of the QuikPAY website and follow the directions on the screen.

 

  • Personal Check or Money Order

To pay by personal check or money order, print the bill by selecting the PDF icon on the "View Accounts" screen, detach the bottom portion of the statement, and mail with your payment to the address provided on the statement stub.

 

  • Non-U.S. Banks and Currency

The preferred method of payment from outside the U.S. is to wire transfer payments to Marywood University.

 

How a Student Can Set Up an Authorized Payer:

  • Login to Marywood University QuikPAY website via www.marywood.edu/sis , select "QuikPAY" and then select "Authorize Payer" on the navigation bar
  • Follow the online instructions to create a user name and temporary password for each authorized payer. (The temporary password must be changed by the authorized payer when he or she first logs in to the site.)
  • Authorized payers will receive an automated email notification with the login name informing them that they have been authorized.  The student will provide the temporary password to the authorized payer.
  • Each billing cycle, both the student and authorized payers will receive an email notifying them that the eBill has been sent. Students and Authorized payers receive a link in their email. The link takes Authorized payers directly to the QuikPAY login page. Students can access the QuikPAY website via www.marywood.edu/sis/. This ensures the privacy of student information, such as class schedules and grades.
  • Students have the ability to cancel authorized payers access at any time by logging in to their QuikPAY account and deactivating the authorized payer's login ID.

 

Frequently Asked Questions:

1. What is automated billing and payment processing?

Beginning July 1, 2009, Marywood University will introduce QuikPAY®, an electronic system for all students to view their bills  (bills, invoice, and statement are used interchangeably), print their bills and make payments online. Through the new QuikPAY system, an email will be sent to each student's official Marywood University email address and any authorized payers email address every time a new bill is ready.

 

2. What company has Marywood University partnered with to provide this service?

Nelnet Business Solutions is providing QuikPAY, a hosted automatic billing and payment processing service. Our contract with them ensures that the processes are compliant with the Family Educational Rights and Privacy Act (FERPA) and the Gramm-Leach-Bliley (GLB) Act.

 

3.  Is Nelnet Business Solutions' QuikPAY website secure?

Marywood University believes that security is a very important factor in providing eBilling and E-payment services. The technical architecture/security of the Nelnet Business Solutions service uses intrusion detection and firewall systems to protect the network and all confidential information.

 

4. Why is Marywood University transitioning to automated billing and payment processing?

Marywood University has decided to move to automated billing and payment processing for several reasons, among them time and money savings. The QuikPAY service is available worldwide, 24 hours a day and 7 days a week. There are no checks, envelopes or stamps needed to make a payment. Additional benefits include viewable billing and payment history as well as convenient access for authorized payers whom the students set up. Institution administrative costs for printing and postage are also reduced.

 

5. How can I make an online payment?

Checking and savings account information from a bank within the United States can be entered at the QuikPAY website and payments will be transferred electronically to Marywood University. You will have the option to have the site retain your bank account information or you may enter it each time you make an online payment.

Authorized payers will only be able to view their own payment and bank information. Each authorized payer is assigned a separate password for added security and privacy.

 

6.  Will there be a fee for electronic payments made directly from my personal checking/savings account?

     There will not be a fee to use this payment option.

 

7.  Can I pay my eBill with a credit card?  What types of credit cards will be accepted?  Will       there be a fee to make a credit card payment?

Credit card usage is limited to MasterCard, Discover, and American Express.

There will be a convenience fee of 2.75% added to each credit card payment when using this service.  This fee is neither associated with nor passed on to Marywood University.

 

8. Besides paying my bill online, what other payment methods are available?

Paying electronically is the preferred bill payment method but it is optional. You may send payments by mail or pay in person at Marywood University, Cashier's Office. To send a check or money order through the mail, please print a copy of the PDF bill, detach the bottom portion of the bill and mail it with the payment (payable to Marywood University) to:


Marywood University

Cashier's Office

Liberal Arts Center, Room 87

2300 Adams Avenue

Scranton, PA  18509

Express mail, FedEx packages and Outside Award checks should also be sent to the above address.

 

9.  Do I need a certain type of computer, software or web browser to use QuikPAY?

 

You can use the QuikPAY service from any Macintosh or PC running Microsoft Internet Explorer 5.0 or newer, or Firefox 2.0 or newer.     

 

10. I have no bank account. How do I pay my bill?

You can pay your eBill by either paying via credit card, or by printing a copy of the PDF bill and by sending the bottom payment section of the form with a money order (payable to Marywood University with your Student ID number printed clearly on the front of the money order) to the Cashier's Office at:

Marywood University

Cashier's Office

Liberal Arts Center, Room 87

2300 Adams Avenue

Scranton, PA  18509

 

You may also pay your bill by cash, cashiers check or money order in person at the Cashier's Office, Liberal Arts Center, Room 87.

 

11.  Do you accept payments from foreign bank accounts?

The QuikPAY system cannot accept payments from foreign bank accounts. If you cannot pay your bill through a bank account in the United States, we recommend wiring the payment to the following account:

Beneficiary:

      Marywood University

Receiving Bank:

      Fidelity Deposit & Discount Bank

      Drinker & Blakely Streets

      Dunmore, PA  18512  

      U.S.A.

Routing Number:

031303129

Account Number:

      11002600-10

SWIFT Number:

(Required if originating bank is outside U.S.)

 

Purpose

(Limit 35 characters.  Include 'UO', Student Name/ID or Department Name/Index and short description, for example, conference registration or publication purchased.)

 

 

To speed the crediting at the Marywood University, provide the Cashier's Office with the following information either by phone (570) 348-6212 or by email (cashier@marywood.edu)

1.             Name of Sender

2.             Name of Beneficiary

3.             Originating Bank

4.             Originating Country

5.             Dollar Amount

6.             Date Sent

7.             Document #

 

12. What are the benefits of automated billing and payment processing?

 

  • The flexibility to view your bill electronically 24 hours a day, 7 days a week from any location via the internet
  • The ability to pay your bill electronically 24 hours a day, 7 days a week from any location via the internet with a bank account in the United States
  • The option to authorize third parties to view and pay the bill, such as a parent,guardian or sponsor.
  • Receive your tuition bills faster - online with email notification
  • View your current bill plus bill history online
  • Elimination of mail service - no postage required and no risk of lost payments
  • Make convenient electronic payments from a checking or savings accounts (banks in United States only) - without using paper checks or money orderst
  • Billing information and payments are private and secure
  • Ability to access and print a PDF of the paper bill
  • Immediate confirmation of payment
  • Saves money - no check writing, no envelopes or stamps needed

 

13. How do students log in and view their bill?

Students will receive an email notification with the subject line "Your Marywood University Bill is Available Online" with a link to the QuikPAY website where their Marywood University ID number and pin number are used for authentication. Students can also access their account through www.marywood.edu/sis.  Upon login, students can view the bill, set up and store bank account information, pay the bill electronically, and print paper copies.

 

14. How can my parents/authorized payers log in and view the bill?

People other than the student may have the ability to view the bill as an authorized payer. Students must set up authorized payers in the system. Students will Login to the Marywood University QuikPAY website via www.marywood.edu/sis and select "Authorize Payer" on the navigation bar.  Follow the online instructions to create a user name and temporary password for each authorized payer. (The temporary password must be changed by the authorized payer when he or she first logs in to the site.)  Authorized payers will receive an automated email notification with the login name informing them that they have been authorized.  The student will provide the password to the authorized payer.  Each billing cycle, both the student and authorized payers will receive an email notifying them that the eBill has been sent. Students and Authorized Payers receive a link in their email that takes them directly to the QuikPAY login page.

 

15. How can my parents/authorized payer pay the bill?

Once the authorized payer is established they can make payments through Make Payment, an optional feature of our new system. Credit card, checking and savings account information from a bank within the United States can be entered at the QuikPAY website and payments will be transferred electronically to Marywood University. You will have the option to have the site retain your bank account information or you may enter it each time you make an online payment.

No one else will be able to view a payee's confidential account information, not even the student. In the interest of security and privacy, each authorized payer is assigned a separate password to access their account and payment history.

Authorized payers can print the bill and send a check or money order through the mail to the Cashier's Office (payable to Marywood University with the student's name and ID # printed clearly on the front of the check) to:

Marywood University

Cashier's Office

Liberal Arts Center, Room 87

2300 Adams Avenue

Scranton, PA  18509