Sarah Ann Rusakiewicz is receiving a Bachelor of Science degree in Psychology with a specialization in Industrial/Organizational Psychology and a minor in English. Sarah is currently employed in the retention department at TRL, Inc., and plans to continue her career there until attending graduate school in the fall of 2006. Sarah chose to pursue the honors certification in order to have an opportunity to explore research areas that she was interested in, as well as to assist in her preparation for graduate school. Also, she fully enjoyed the style of the honors courses and the added educational benefits thereof. Sarah would like to thank Dr. Sheryl Youngblood for her support and encouragement, and for many eye-opening experiences, as well as Dr. Edward Crawley for his time and encouragement throughout her time at Marywood. Finally, Sarah would like to thank her family for their continuing support and love.
Director: Dr. Sheryl Youngblood
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Turnover is a significant and widespread problem in business today. All companies face the drain turnover creates on financial resources, as well as the drain on the employees’ time. Furthermore, the phenomenon of turnover is relatively unpredictable. Many diverse causes of it have been proposed, but there is realistically no one solution to this complicated problem.
In the trucking industry, turnover rates tend to be much higher than in other industries. It is not uncommon for trucking companies to have turnover rates over 100%. That is, often a trucking company can replace the volume of their driving force more than once over in the course of a year. Therefore, in order to examine turnover, the point of view of the trucking industry is an excellent place to start. In this paper, I will discuss current research on turnover, and how it applies to the trucking industry, as well as conduct an informal survey of local truckers, in an attempt to get a sense of their point of view on turnover. Specifically, I feel that turnover from the point of view of the company has been examined thoroughly, but not necessarily from the point of view of the employee. I feel that many employees, including truck drivers, do not fully grasp the personal ramifications of turnover.
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