Help Desk - Internet Connection Problem Form

Before sending the form, troubleshoot first with these steps:

• If using Ethernet connection, make sure you are plugging into a jack labeled with a D (for data).
• If using Ethernet connection, make sure the wireless on your computer is turned off.
• Use the correct Dorm Security Code.
• Clear your cache and cookies.
• Reboot your computer.
• Try different browsers (Internet Explorer, Firefox, ...)

* - denotes requried fields.