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Help Desk - Internet Connection Problem Form

Before sending the form, troubleshoot first with these steps:

  • If using Ethernet connection, make sure you are plugging into a jack labeled with a D (for data).
  • If using Ethernet connection, make sure the wireless on your computer is turned off.
  • Use the correct Dorm Security Code.
  • Clear your cache and cookies.
  • Reboot your computer.
  • Try different browsers (Internet Explorer, Firefox, ...)


* - denotes requried fields.

User Information

Please fill your contact information bellow:

Last Name* :
First Name* :
Phone Number* :
E-mail* :
Building* :
Room Number* :
Technical Information
Computer Type* :
Operating System* :     Need Help?
Problem Type:*    
  • If you have a problem with Ethernet (cable) type the Jack Number.
  • If you have a problem with Wi-Fi, type the Dorm Security Code that you used.
Problem Details
Description of the Problem or Error Message (Be as detailed as possible):

The Marywood University Help Desk is located on the main floor of the Library
Contact us:    ~~    (570) 340-6070