What you pay for and what you get

There is a strong connection between the quality of technology services and the associated costs. There is also a wide variation in the ways campuses charge for these services. To evaluate the benefits you will receive and to compare costs, you'll need answers to these questions.


Fees & Expenses

What, if any, technology fee is charged by the campus? What does it cover?

The costs of providing these services are included in our general fee. Students are not charged a separate technology fee.

Will you be required to purchase your own computer?

In general, students are not required to purchase a computer. Some programs, however, may require you to purchase a laptop.

Does the campus make computing and network access financially accessible? Is special student pricing offered for computers and peripheral equipment?

User Support Services offers advice to students who wish to purchase computers and provides special offers and student discounts.


Technical Support

What hardware and software standards, if any, does the campus require, recommend, and/or support?

Minimum requirements:

  • For IBM or compatible computers: a Pentium IV class PC (1 GHZ or faster) with 1 GB of RAM, 80 GB available hard drive space, and Microsoft Windows 2000 or higher.
  • For Macintosh computers: 1 GB of RAM, 80 GB available hard-drive space, and Macintosh System X or higher.

Recommended:

  • For IBM or compatible computers: 2 GHZ Pentium IV with at least 2 GB RAM, 60 GB available hard drive space, and Microsoft Windows XP or higher.
  • For Macintosh computers: 2 GHZ Intel Processor with at least 2 GB RAM, 120 GB available hard drive space and Macintosh System X or higher.
  • Ethernet 100 Mbits and a 10 ft CAT5E cable to plug into the network (1G recommended).
  • Wireless card for wireless connection.


Microsoft Office or Open Office is recommended for all platforms. It is also recommended that anti-virus and anti-spyware applications be installed.

What kinds of support services are provided by the campus, and when are they available?

The Technology Help Desk, which provides telephone support, troubleshooting, and drop-in assistance, is available seven days a week. You may email the Help Desk 24 hours a day. Workshops are offered at various times.

Does the campus have a plan for keeping its hardware and software current, and if so, what is the replacement cycle?

Public computers are replaced every 4 years. Software is updated every 2 years.

If you bring your own computer to school, what kind of technical support can you expect?

The Technology Help Desk can assist you in setting up your computer, installing software, and connecting to our network.


Other Services

How does the campus support printing for students, and is there a charge for this service?

There is a per-copy charge for printers and copiers.

Does the campus provide wireless network coverage? If so, how much of the campus has wireless connectivity?

Yes, students can access Marywood's wireless network anywhere on campus.

What security measures are provided by the institution's IT department and what will be the student's responsibility?

All computers at Marywood have anti-virus software installed and are protected by the University's firewall. In addition, software is configured not to store any personal information. Marywood's wireless network is password-protected. E-mail is protected by a spam filter.

Students are encouraged to install anti-virus software on their personal computers.

Does the campus include the cost of technical accessories in its technology fee, or are students required to purchase these items separately?

Marywood does not charge a technology fee. However, some departments may charge a lab fee to students in particular majors, like graphic design or nursing, to cover the cost of special equipment and software.

Does the campus support the purchase and use of e-textbooks? Do the baseline hardware and software standards support this technology?

Marywood supports the purchase of e-textbooks, and students can purchase them in the bookstore. Campus computers are equipped with software that supports e-textbooks.