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A Guide to Information Technology at Marywood Requirements, Services & Costs There is a strong interaction between the quality and extent of services a campus offers and the costs associated with this infrastructure. There is also a tremendous variation in the ways campuses charge for these services. To evaluate the benefits received, and to be able to directly compare costs, you will need answers to these questions. What, if any, technology fee is charged by the campus and what does it cover? No seperate technology fee is charged to students. The costs of providing these services are included in the University's general fee. Are students required to purchase their own computer? No, students are not required to purchase computers. Computer Training and User Support Services offers advice to students who wish to purchase computers and provides information about special offers and student discounts. How does the campus make computing and network access financially available to all students? By underwriting the costs through tuition and the general fee, access to computers and the network are part of the environment at Marywood University. Does the campus assess extra fees for network connections in the dorms or for off-campus access? No extra fees are assessed for network connections on campus. Students must provide their own equipment, including network cards. Students living off campus do not have direct access to the campus network, but enjoy access to campus services via the Marywood website. If I bring my own computer equipment to school, what kind of support can I expect from the campus? Marywood will provide advice concerning the equipment that is required to connect to our network. The Help Desk will provide telephone support for the installation and set up of equipment and the installation and use of software. Network Services will assist in connecting to the campus network. Workshops in the use of supported software are provided by Computer Training and User Support Services. What hardware and software standards, if any, does the campus require, recommend, and/or support? Minimum requirements For IBM or compatible computers the minimum configuration recommended for connection to our network is a Pentium III class PC (1 GHZ or faster) with 1 GB of RAM, 80 GB available hard drive space, and Microsoft Windows 2000 or higher. For Macintosh computers the minimum recommended configuration is a Macintosh PowerPC or higher with a free expansion slot, 1 GB of RAM, 80 GB available hard drive space, and Macintosh System X or higher. Recommended systems For IBM or compatible computers:2 GHZ Pentium IV with at least 1 GB RAM, 60 GB available hard drive space, and Microsoft Windows XP or higher. For Macintosh computers: 2 GHZ G4 with at least 1 GB RAM, 120 GB available hard drive space and Macintosh System X or higher. Note: There may be alternate recommendations for students in particular departments/majors. Microsoft Office software is recommended for all platforms. It is also recommended that antivirus and anti-spyware applications be installed. Do not install Peer to Peer software since most also install some sort of spyware. Ethernet 10 Mbits, student is also responsible for bringing a 10 ft CAT5E Cable to plug into the network. What kinds of services (help desk, training, troubleshooting) are provided by the campus, and during what hours of operation? Voicemail and e-mail messages may be sent 24 hours a day. The Help Desk (which provides telephone support and troubleshooting) is available Monday -- Friday from 9:00 a.m. to 5:00 p.m. Support is available on a more limited basis after 5:00 based on the availability of auxiliary staff. Workshops are offered at various times. Consult the schedules on the Computer Training and User Support website for times. In addition, Marywood provides an Online Help Desk. Does the campus have a plan for keeping the hardware current, and if so, what is the replacement cycle? We are committed to providing our students and staff with up-to-date technology resources. Our replacement plan is currently on a five-year cycle. How does the campus support printing for students, and is there a charge for this? A per-copy charge is assessed for the use of public copiers and printers. Students use smart cards to access these services.

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Last update May 11, 2007
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